Privacy Policy
Fiduciale Advisory Pty Ltd ("Fiduciale", "we", "us") is committed to protecting the privacy of the individuals who contact us. This policy explains what personal information we collect, why we collect it, and how we handle it, consistent with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
Information we collect
We collect only the information needed to respond to your enquiry and, where you ask us to, to provide advisory services. This typically includes your name, email address, the topic of your enquiry and any details you choose to share in your message.
How we use your information
- To respond to your question and provide the guidance you have requested.
- To prepare a fixed quote where formal work is involved.
- To keep accurate records of the matters we have assisted with.
- To meet our professional and legal obligations.
We do not sell your personal information, and we do not use it to send marketing you have not asked for.
Disclosure
We disclose personal information only where it is necessary to deliver the service you requested, where you have consented, or where we are required to do so by law. Any third parties who handle information on our behalf are bound to protect it.
Storage and security
We take reasonable steps to protect personal information from misuse, loss, and unauthorised access, including access controls and secure storage. We retain information only for as long as it is needed for the purpose it was collected, or as required by law.
Accessing and correcting your information
You may ask to access the personal information we hold about you, or ask us to correct it if it is inaccurate. We will respond to reasonable requests within a reasonable time.
Contact
If you have a question about this policy or wish to make a privacy request, contact us at Email: oliver@fiduciale.help.
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